Frequently Asked Questions
Orders usually take up to 3 days to be shipped out. However, due to the large volume of orders we receive during the holidays, there are significant delays to fulfillment. Please consider this before making a purchase. Shipments themselves generally take around 2-3 days to arrive within the US and 1-2 weeks to arrive for international orders depending on the country. However, due to an unprecedented amount of orders this holiday season all of the shipping companies have issued delay warnings.
The word Orochi derives from the Japanese, 8-headed and 8-tailed and mythical serpent, 'Yamata No Orochi.'
For orders within North America, shipping is free for all items. For international orders, shipping will cost $6.
Our fulfilment and shipping warehouse center is located in New York, USA.
There is no precise timeline for a season's longevity. Generally season's will last 2-3 months.
We will not cover for any import and duty fees. It is up to the customer to make sure that they are paid.
All of our garments fit true to size. However, you can visit our 'Sizing' page for a more precise measurement of all our garments.
All of our clothing is made with quality material. We are dedicated in ensuring that customers are satisfied with the garments they recieved. On top of that, our prints are made DTG (Direct to Garment) printers to ensure a clean, vibrant, and quality design.
Any items can be refunded or returned if the reason for the return or refund meets our guidelines in our 'Return Policy.' You can view this in more detail by visiting the return policy page itself linked at the bottom of this page.